Consumer Mediation – Article L612-1 French Consumer Code

In the event of a dispute relating to this rental, the client must first contact the owner: Howard PAGE, Château de Sariac, hpage1340@gmail.com, tel 0789362375, to seek an amicable solution.  If no solution is found within 60 days, the client may refer the matter free of charge to our consumer mediator:

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CM2C
49 rue de Ponthieu
75 008 PARIS
Tel : 01 89 47 00 14
Site internet : https://www.cm2c.net/declarer-un-litige.php
Mail : litiges@cm2c.net

 

Mediation is not available if: the request is unfounded, already examined by another mediator or court, submitted >1 year after written complaint to owner, or outside the mediator’s jurisdiction.